Lalo — Privacy Policy
Last updated:
This Privacy Policy explains how Innovatek Software (Innovatek di Cafaro Carmelina, VAT IT06424410659), publisher of the Lalo app for Android and iOS, handles information in connection with the app and with this website. Lalo is a learning app made for young children, and protecting their privacy is our priority.
1. A note for parents
Lalo is designed for children and complies with Google Play's “Designed for Families” program and Apple's “Made for Kids” (Kids Category) requirements. Sensitive settings and the optional in‑app purchase are protected behind a parents' gate, and the app does not ask children for any personal information.
2. Information the app collects
Lalo does not require an account or login and does not collect personal data. Preferences and progress — including the optional child's name that a parent may enter in the settings, the chosen language, difficulty, the mascot colour, the collected stickers and the learning report — are stored only on the device and are never sent to us. We operate no servers that receive data from the app.
3. No advertising, no analytics, no tracking in the app
The Lalo app contains no advertising, no third‑party analytics, and does not track users across apps or websites. It uses no advertising identifier and includes no third‑party SDKs. The app makes no network connections other than communicating with the Apple App Store / Google Play to process the optional in‑app purchase.
4. In‑app purchase
Lalo offers a single, optional one‑time purchase (“Full version”) that unlocks all activities. This purchase is initiated behind the parents' gate and is processed entirely by Apple's App Store or Google Play. We do not receive or store any personal, payment or account information; the app only learns whether the purchase is active, and this status is kept locally on the device.
5. Data sharing
We do not sell, rent or share any data from the app. No third party receives data from the app. Purchases are handled by the platform's own store (Apple or Google) under their respective privacy policies.
6. Data retention and deletion
Because all app data is stored locally on the device, uninstalling Lalo — or clearing the app's data from the device settings — permanently removes everything it has saved, including the child's name. No action on our side is required.
7. This website
This website (lalo.innovateksoftware.com) is meant for parents. It uses Google Analytics 4 to count visits only if you accept in the cookie banner. Until then, and if you decline, no analytics cookies are written (Google Consent Mode). If you accept, Google Ireland Ltd. processes pseudonymous usage data (pages viewed, approximate country, device type) on our behalf; we use it only to understand how the site is used. You can change your choice at any time with the “Cookie preferences” link at the bottom of every page. The site has no login and no forms, and the audio clips of the letter demo are played locally in your browser.
8. Your rights and contact
Parents and guardians can contact us at any time with questions or requests about this policy — including access, correction or deletion under the GDPR — at info@innovateksoftware.com. Data controller: Innovatek di Cafaro Carmelina — VAT IT06424410659. You also have the right to lodge a complaint with your data protection authority (in Italy, the Garante per la protezione dei dati personali).
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above always reflects the current version.